CyberNet Technology Consulting (CTC) is a premier provider of Microsoft Dynamics CRM solutions. We have extensive experience in developing custom CRM solutions besides customization and implementation of CRM applications. In addition we also have expertise in SharePoint platform - WSS, SPS 2003 and MOSS 2007 and strong expertise in programming within Web environment, with Java Script, CSS programming, ASPX, SQL, XML and XSLT.

We are a Microsoft Partner with extensive expertise to develop and implement a CRM strategy that meets your business objectives. We have successfully executed a wide variety of projects in Microsoft Dynamics CRM including:

1) Installation, configuration and maintenance of servers.
2) Customization to suite business processes.
3) Integration with Outlook to address mail management.
4) Integration with other applications using Microsoft .Net programming.
5) Customization Reports using Business intelligence capabilities of Microsoft SQL.
6) Integration with Sharepoint to enable the capabilities like Content management solutions, Workflows and collaboration systems and Custom web part development
7) Business intelligence Solutions – Dash board, Score card, KPI and others

CRM Development Environment Used
• Microsoft Dynamics CRM 4.0/3.0
• Microsoft .Net
• MS SQL Server 2000/2005
• VisualStudio.NET 2005
• ASP.NET, VB.NET, C#.NET

Microsoft CRM Capabilities

Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes-along with native Microsoft Office Outlook integration-Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution. Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes.

Highlighted Resources

• Product Overview: Microsoft Dynamics CRM 4.0.
  
  
• Microsoft Dynamics CRM white papers